Redirect

What a Redirect does

After the conversation ends, a Redirect sends your audience to a URL of your choice — instantly, automatically. No extra steps. No result screen. They complete the product, and they land exactly where you want them.

Redirects are controlled through the AI Product node's Behaviour tab — they are configured as part of the AI Chat settings, not as a separate node on the canvas.

Simple but powerful

Not every product needs an AI-generated outcome. Sometimes the right next step is already waiting: a booking page, a sales page, a community, a resource download, a different product. The Redirect Outcome makes sure the audience lands there without friction.

And sometimes the right next step depends on the outcome of the conversation. High-fit lead? Send them to your calendar. Lower-fit? Send them to your email list. The product does the qualifying. The Redirect does the routing.

Configuring a Redirect

Redirect settings live in the Behaviour tab of the AI Product node settings. Scroll to the Completion section.

• Completion redirect — a toggle to enable or disable the redirect. When enabled, a URL and button text field appear.

• Button text — the label shown on the button that triggers the redirect (e.g. "Visit website", "Book your call", "Get access").

• Redirect URL — the destination the person is sent to after the conversation ends.

The redirect fires after the conversation completes the collection phase. If you also have a Report, Document, or Offer Outcome connected, the redirect can be used as a secondary step — after the person has received their outcome, they are offered the redirect as the next action.

📸 Screenshot needed: The AI Product node's Behaviour tab showing the Completion Redirect section with the toggle enabled and a URL entered

When to use Redirect

• When the next step is an existing page — your booking link, an application form, a sales page, or a community

• When you want to gate a resource or experience behind a collection step: someone answers three questions, then gets redirected to the resource they asked for

• When you are using a Report or Offer Outcome but also want to route the person somewhere specific after they have received it

• When the product's goal is routing rather than generating — qualifying someone and sending them where they should go, without generating a document in between

An idea to get you started

A lead qualification product does not need to generate a document. It just needs to know one thing: is this person ready to talk? If yes, send them to your calendar. If no, send them to your email list.

That is a Redirect product. Someone answers three to five questions, the AI evaluates their fit, and they land in the right place — before you have looked at a single notification. The qualification happened automatically. The routing happened automatically. The only thing left for you is the conversation you actually want to have.