Product AnalyticsExporting data

Exporting data

How to export your response data as CSV or JSON for use in CRMs, spreadsheets, and external tools.

The analytics page lets you export your response data in two formats: CSV for spreadsheets and CRMs, and JSON for technical integrations. Export buttons are available in the All Results tab.

📸 Screenshot needed: The All Results tab showing the export buttons (Leads CSV, All Responses CSV, JSON) at the top of the results table

Export options

Leads CSV — exports only the responses where lead capture data was collected (email, name, phone, company). Each row is one lead. Columns include: ID, created date, name, email, phone, company, and any additional collected fields. This is the most useful export for importing into a CRM or email marketing platform.

All Responses CSV — exports the full response dataset, including all sessions regardless of whether lead data was captured. Includes all form answers, session metadata, and outcome flags. Useful for analysis in a spreadsheet or a data tool.

JSON — exports the full response dataset as a JSON file with the complete response structure. Useful for technical integrations, custom analysis, or importing into a database.

What is included in each export

Each response record in the export includes:

  • ID — the unique response identifier
  • Created at — the timestamp when the session was created
  • Name, Email, Phone, Company — lead capture fields, where collected
  • All form answers — every field collected during the conversation, keyed by field name
  • Session metadata — completion status, session lifecycle state
  • Extracted data — structured data extracted from the AI conversation

Fields that were not collected in a given session will be blank in that row.

Using the Leads CSV export

The Leads CSV is formatted for direct import into most CRM and email platforms. When importing:

  1. Download the Leads CSV from the All Results tab
  2. Open your CRM or email platform's import tool
  3. Map the columns (name, email, phone, etc.) to your CRM's contact fields
  4. Run the import

If your CRM has custom fields you want to populate from collected data, use the All Responses CSV export which includes all collected fields, or set up a webhook to push data automatically at the moment of completion.

Automating data export

For real-time data delivery without manual exports, use the Webhook integration instead. The outgoing webhook fires every time a response is completed, sending the full data payload to any URL you configure — including Zapier, Make, HubSpot, or Google Sheets via automation.

See the Webhook settings page for setup instructions.